Service & Support

Keeping your packaging
machinery running

From installation and operator training to servicing and technical support, Severn Packaging helps protect the performance of your packaging equipment.

Speak to Our Team

Service support

From Severn

Installation & commissioning

Operator training

Planned servicing

Technical support

Our Services

Support throughout your machinery lifecycle

Practical support to help teams operate safely, reduce avoidable downtime and get more consistent performance from Severn-supplied packaging equipment.

Installation & Commissioning

Get new equipment correctly installed, configured and tested around your products, materials and production requirements.

Operator Training

Give operators the knowledge to use machinery safely, make routine adjustments and maintain reliable day-to-day output.

Preventative Maintenance

Plan servicing around production to identify wear, maintain machine condition and reduce the risk of avoidable disruption.

Technical Support

Speak to a team that understands packaging applications and can help diagnose equipment, material and process-related issues.

Spare Parts Assistance

Get help identifying the correct replacement parts for machinery supplied by Severn Packaging and planning essential spares.

Performance Optimisation

Review machine settings, materials and workflow together to improve pack quality, consistency and operational efficiency.

Packaging Material Support

Match films, bags and protective materials to the equipment and application so the complete packaging system performs reliably.

Machinery Relocation Advice

Talk to the team before moving or reconfiguring equipment so installation requirements and line integration can be considered.

Ongoing Packaging Support

Continue improving the process after installation with practical advice covering machinery, materials and changing production needs.

Why Severn

Practical support from people who understand packaging lines

Severn Packaging considers the machine, packaging material and product together, helping resolve the cause of performance issues instead of treating symptoms in isolation.

Install

Configured around your application

Train

Practical guidance for operators

Maintain

Planned care for reliable output

Support

Machinery, materials and process

Industries Supported

Supporting packaging operations across UK industry

From e-commerce fulfilment to manufacturing, Severn supports businesses that depend on consistent, reliable packaging performance.

E-commerce & Fulfilment

Electronic Components

Let's talk

Need help with your packaging machinery?

Tell us which machine you use, what it is packing and the support you need. Our team will review the application and advise on the next step.

Write to us

Send the machine model and a brief description of the issue.

enquiries@severnpackaging.co.uk

Call us

Customer service hours 9am – 5pm.

01905 759259

Case studies

Proven Results Across Real Applications

See how our packaging systems are helping manufacturers and fulfilment teams improve efficiency, reduce damage and increase packing performance.

View All Case Studies

Automated Bagging

80%

Recycled auto bag content

UK Manufacturer Secures Major Contract with High-Speed Bagging and 80% Recycled Auto Bags

A UK manufacturer secured a major contract with a high-speed bagging system and carefully trialled auto bags containing 80% recycled material.

Read the case study

Automated Bagging

Print-n-Pack

Amazon FBA prep

UK E-commerce Retailer Streamlines Amazon FBA Preparation with Automatic Bagging

A UK e-commerce retailer streamlined Amazon FBA preparation by packing, sealing and printing barcodes inline, removing manually applied paper labels and backing waste.

Read the case study

Packaging Materials

PPWR Compliant

60% Recycled Content Auto Bags

Cable Management Manufacturer Supports PPWR Readiness with 60% Recycled Auto Bags

A leading cable management manufacturer reduced its reliance on virgin plastic and supported its PPWR preparations with pre-printed auto bags containing 60% recycled material.

Read the case study

Let's talk packaging